Everything was great. The cabin was clean and very well maintained. Had everything we needed

Amazing, super smooth reservation process and experience. Texting feature was very nice and easy!

Everything was perfect. Cabin was clean. Mountain views were beautiful. Kitchen could use a new toaster. Would absolutely stay here again.

The cabin was wonderful. The views were fantastic. It was a perfect week away with our family. Even the teenagers stayed off their phones and connected face to face.

We have always had a great experience with Auntie Belham's, and this stay was wonderful as well.

Outstanding experience. We so appreciated the location and the quiet. Best rental we’ve had.

The cabin was clean and appears to be well maintained. The new check-in protocol worked fine and the AB staff was very helpful. The hot tub never got as warm as expected but otherwise worked fine. We've rented from AB for many years. Thank you

Communication was excellent. Virtual checkin was great. Very easy. Wonderful customer service. Our cabin was CLEAN, and no dust was to be found anywhere.

We very much enjoyed our stay at Bedford Falls cabin. It was clean and conveniently located to the Artist Colony trail. There were plenty of kitchen utensils, pots and pans etc. It was a very relaxing stay!

Agency was excellent with response to questions. Great place to stay.

Bedford Falls is great! The cabin was beautiful and clean. It had everything we needed. Beautiful views from every window! I would definitely stay there again!

Everything as expected. Easy check in, reasonably priced, way cleaner than our previous cabin

The cabin was clean. It had a beautiful view. Check in and check out was easy. The only complaint I have is the one bedroom facing the driveway was always hot. I finally realized, the one air vent on the floor, was blowing the air into the curtain and the other vent was half way closed. Once we figured that out, the room was at the right temperature.

Everything was great. Clean. Spacious couldn't have been any better

This is my 4th time staying in one of your cabins. Completely satisfied every time! Cannot wait for another trip!

The cabin was beautiful and clean, lots of room, and fun! Excellent!

Excellent. The cabin is nice, clean and well kept. The team was very responsive to emails and questions prior to us arriving and after. We had a slight issue with the fireplace and maintenance was out there the same day. Could not have asked for anything better.

Great, Friendly, prompted with any service we need for example coming to pick up trash and providing a propane tank for the grill.

Cabin was in excellent condition. No wasting time in checking in or checking out. Great service

Well stocked with kitchen utensils and pots and pans. Clean cabin. Prompt service when we called maintenance.

We had a wonderful time at the cabin. We had some things that needed fixed, and we were taken care of quickly!

We had a great time and really enjoyed our stay. Would highly recommend and would stay there again

4th or 5th stay---always friendly---always clean. VERY good staff!! We will be back.

Cabin was very nice but no air conditioning in lower front bedroom had to use upstairs. Lower back bedroom could not get tv to shut off even after unplugging it. We left a day early due to virus concerns.

Home was beautiful and clean. Kitchen was well stocked for cooking and grilling. Bedrooms were comfortable and bathrooms were very nice. Virtual check in was perfect after a long day of travel. Discount card for activities was a nice bonus. Plus everyone at rental office was kind, courteous and very helpful.

The cabin was lovely. I would love to go back.

Loved the cabin! Clean, well stocked, beautiful back deck with a view!

My family had a great time at Bedford falls. We enjoyed the views, hot tub, and over all space throughout the cabin.

Great experience. Loved the cabin. Very clean cabin. Beautiful setting.

Very Pleased with pretty much everything!! Any time I called the people were very nice and helpful.

Friendly staff and a super clean cabin! We will be using Auntie Belham’s again!

We have been coming to the area for years but our stay with you was one of the most streamlined and easy. Check in location was easily found, directions to our cabin were on point, and our cabin was one of the best stocked we have ever had. The walk through video allowed me to see our cabin in detail to help reserve the right one for our needs which are many since we travel with our 90 year old grandma who has dementia. Lodging was hands down the best we've had since she has been traveling with us.

Beauitful cabin,well equipped with everything we needed. Loved the decor

Bedford Falls was amazing! The cabin was beautiful and well furnished. A great view from the decks. The only issue at all was the hot tub after a couple days it started smelling awful and needed a new filter. I cleaned the filter for about a hour and maintenance came 2 times treated the water but no new filter. Overall though we had a great time and all the staff and the maintenance guy were all very polite and easy to deal with Lord willing we will be back again soon!

Great place to stay nice and clean and had everything we needed

The cabin was furnished and decorated beautifully, and it had an amazing view! The negative things are that the lighting was terribly dim throughout the cabin. The dishwasher soap dispenser would not close, and even though we put in a work order, no one ever came to see about it. There were a few stains on one of the bedroom carpets and the blinds would not work in the game room. Overall, however, we had a wonderful time, and would stay with you guys again in the future!

Cabin was wonderful, it's the 2nd time we stayed in the Bedford Falls cabin and we loved it. Very comfortable and a beautiful view.

The cabin was beautiful. The staff was friendly. When we had an issue with the washing machine, maintenance was there within half an hour and fixed the problem quickly.

We had an amazing stay and loved the cabin! We will definitely be back!

Great We were happy it was clean and we had a great time

Everything was perfect except: bedrooms and sofa bed need some extra blankets. The foyer bathroom toilet has a ring around the inside of the bowl. Considering the nightly cost...better toilet tissue would be expected. In the kitchen there needs to be a 9x13 or 11x14 glass casserole dish. Also a couple extra chairs on the deck would have been nice. There was only 1dish cloth and dish towel in kitchen.

By far best experience ever! Good views & close to downtown!

The cabin was beautiful and meet all our expectations. Auntie Belham's staff was very helpful and friendly.

It was wonderful. Beautiful home and very comfortable accommodating. We will return.

Stay was great. The only thing I would suggest is getting a bigger road sign by the bridge

I THink the description should say that you’re right next door. The cabin was very nice and clean. The downstairs was too hot for me to sleep in, so I had to take the room upstairs. The cabin had a great view, and had everything except food lol. It was very nice!

The cabin has been clean every time we have visited. Service at check in / check out is friendly.

Bedford Falls was a great place to stay. We made many memories with friends! Thank you!

The service was really great. Friendly helpful staff. The property was as they described it.

We had a amazing experience loved everything would definitely do it again

Awesome!, very helpful, very helpful with maintenance issues, very thorough

cabin was just as it was in the pictures. too often this has not been the case. pleasantly surprised! as I mentioned in my trip to the office this morning, we had many light bulbs that had blown and had to 'borrow' from other lamps--not a big deal but would be helpful to find extras in the laundry room or somewhere else convenient. The biggest issue was the shower heads. Low pressure may have been a contributing factor but it was evident that the shower heads could use a thorough cleaning to remove any lime or calcium deposits. Overall a very pleasant stay. FYI--we were told that GPS would not pick up the address of the cabin but it seems that just a small change to the address made all the difference. The paper we were given with the address said River Song Way...however the GPS recognized it as River Song Ridge Way--and took us right to it.

Cabin was just as advertised. Breath taking views in a very quiet setting. Can't wait to return.

We love Auntie Belhams! We have booked many cabins from them amd will continue to do so. Bedford Falls is a wonderful cabin. It was so pretty and had a great view. Loved the cute bear decor. Thanks for a great weekend!

The staff was great, very courteous and helpful ! Our cabin "Bedford Falls", was amazing. Our expectations were blown away ! We had a great time and enjoyed the true beauty of the Smokys. Thank you for providing such a wonderful experience!!!!!

The cabin exceeded our expectations. It was very clean and neat, and the view was beautiful. The kids loved the hot tub, and the game area in the loft. Bedrooms and bathrooms were spacious and very comfortable.

easy check in and clean and beautiful cabin, very polite people to work with

Excellent! Love the drive-thru check in! Girl who checked us in was super nice and very knowledgeable and efficient! Cabin was the cleanest we've ever stayed in all the years we've been to Gatlinburg. Can't say enough good things about our whole experience! Thank you for everything!

Our family truly loved staying at Bedford Falls. It was beautiful, clean, and comfortable. The views were spectacular.

We had such a great time. We originally booked Mountain Majesty but it was without power after the fires so you placed us in Bedford Falls. It was beautiful. We really appreciate you and will continue renting from Auntie Belhams in the future. (This is my 4th time with you guys) Thank you, thank you, thank you! God Bless

The rental agency was great but would prefer door code emailed instead of having to pick up late at night after traveling all day. Also the mattresses and pillows on the beds were very worn and uncomfortable. Metal beds were dangerous for small Children. The sheets also appreared dirty with what looked like blood or dried feces on the side. Amazing cabin amazing views!!! We would love to return.

Great place to be ! Close to everything but far enough to get peace and quiet. Takes you the back roads so you miss the traffic.

The cabins are always clean, staff are very helpful and we always have a great experience when we book cabins through you.

Our cabins were beautiful, and very well-equipped. We ran into an issue that maintenance and management couldn't fix with us in the cabin, so we were moved to an even nicer cabin, and they came though in their word to make the situation right. I wouldn't hesitate to book with Auntie Belham's again!

Your hospitality is impeccable! Every encounter with personnel was a pleasant experience! We hope to visit again in the future to the most beautiful mountains of the East!! 🙂

Excellent service from beginning to end. I would definitely come back

Staff and maintenance were excellent. Cabin was clean with all the necessities there. Looking forward to another stay.

The cabin was beautiful and our experience with the staff was great. The only things that might have improved our stay would have been a larger tv in the living room and maybe just a few staples in the kitchen such as salt and pepper and some xtra paper towels or toilet paper. Overall though it was a beautiful place and nice memory.

We had a great time! The cabin and the view was excellent!!! Only 2 things I would recommend, better lighting and a privacy wall for the hot tub. Other than that we loved it!!

Very courteous check in and friendly staff. Excellent accommodations and great directions. We will definitely stay with you again.

It was excellent! The website is great and easy to use, the cabin was fantastic- clean and comfortable. The people were very friendly and helpful.

Only problem with cabin was not unlimited Wi-Fi and no way to tell if you are going to be charged. Also, need to let people know another cabin is RIGHT next door. No privacy when on deck or in hot tub. Beautiful views and clean, beautiful cabin!

The cabin we stayed in was perfect for us and the other two couples that stayed with us! The staff at check in were awesome. We loved everything about our stay except that we wished it was longer. We have agreed to come back again next year and rent the same cabin for another long weekend of fun!!

Awesome service. Reservations, check in, and check out where seamless. We had a great time. Thanks!

Loved the cabin, Was a little scared that the lock on the sliding glass door was broke but pushed the coach and end tables in front of it! Everyone was very nice to deal with. Would rent this cabin again.

Check in was quick and easy, cabin was as described.

The cabin was beautiful and we had a great time. The only downside was the lack of wifi and also the noise from the loft game room when someone was playing pool or video games and others were downstairs.

I wish I knew the exact location of the cabins before I book. I think that would be a good addition to the website. I liked where we stayed but we were about 15-30 minutes away from anything.

Excellent customer service along with the cleanliness of the cabin

Everything was great! One thing that would make it even better, however,is if a high chair was included for traveling with an infant.

Great. We had a wonderful experience. Would definitely do it again.

Very clean and well maintained. Check in/check out was very organized and efficient.

Wonderful. Only thing I would suggest is about trash. We stayed a week and there was no trash pick up the whole time we were there. It didn't present a problem but came very close to us not being able to put the trash in the bin outside.

It was wonderful. The cabin was beautiful. And when we were not sure about the weather the lady that answered when I called was very helpful

Awesome cabin. We had a great time. Thank you for decorating the cabin for Christmas. Nice touch.

Cabin met expectations, as advertised. For that much money, the cleaning could be a little more thorough.

rental experience good. Needed more kitchen garbage bags and towels for kitchen

Cabin was sensational! Auntie Belham's employees were outstanding. We recommend

Friendly service, no problems whatsoever